Wednesday, July 31, 2019

Improved Ethical Conduct Essay

Improvement of ethical conduct is influential for the realization of sustainable social and economic development in any organization. Ethical conduct serves the important purpose of strengthening the reputation of an organization in the marketplace. In addition, improving ethical conduct is crucial in mitigating liability costs incurred by the organization. According to some economic and business management analysts, ethical business behavior in a company is instrumental in enhancing cooperation among its stakeholders, a move that functions to enhance the decision making process. This is also important in improving efficiency of executing business objectives. This paper is written in support of the thesis that companies should choose to understand, report on, and improve their ethical conduct as a crucial tool in ensuring sustainable competitive advantage in the market economy. Ethical conduct in an organization is important in protecting and strengthening the reputation of the company (Barnum, & Richter, 1994). According to assertion by many people in the community, reputation of a firm is the most important marketing tool for its products. Numerous research findings have provided sufficient evidence linking the purchasing behavior of customers with the perceived reputation of the producing organization. Such findings have been explained by the fact firm reputation is closely attributed with quality and reliability of services, a factor that serves to enhance customer loyalty. In addition, reputation of an organization is important in protecting and enhancing investor confidence (Barnum, & Richter, 1994). As an example is the financial scandal of Enron and WorldCom corporations in 2002. these scandals did not only lead to the collapsing of these two giant American corporations, but caused loss of billions of investor capitals, a move that compromised investor confidence in the firms. All these have the indication that enhancing ethical conduct in a company functions to ensure its competitive advantage. Still on improving ethical conduct in an organization is that it enhances the reputation of its individual employees. It has been evidently established that employee recommendations from some companies are highly recognized in the job market. This factor is driven by the fact that such companies have a strong corporate ethical code of conduct, a crucial element in defining the reliability and integrity of the individual. On the other hand, engaging in unethical business practices by individual employee serve both to enhance liability costs and compromise the reputation of the employee in the external job market. Another importance of improving ethical conduct in an organization is that it eliminates liability costs in the organization. According to the provisions of the American as well as international business laws, unethical behaviors by investments are subject to legal proceedings. This is because the law functions the purpose of protecting not only the interests of the firm but also those of the general public, a purpose that is negated by unethical business practices (Barnum, & Richter, 1994). Based on this reasoning, it means that organizations engaged in unlawful practices serve to hurt the interest of customers and investors. As an example on improving ethical conduct to mitigate liability is the legal implications brought by the ZZZZ best carpet company. According to available information, the ZZZZ Company was involved in fraud activities to enhance its competitive financial position. However, following the revelation of the scandal, it management were subjected to legal justice and the worth of the organization auctioned to compensate investor who lost in the scandal. In addition, it is not uncommon to hear of customers filing damage cases against companies for falsified advertisements of products. Ethical business conduct is vital in ensuring efficiency of services provision in the organization. Instilling a corporate culture in an organization has it crucial function in ensuring commitment by employees serving in the organization. Just to be appreciated is the fact that the ultimate success of any organization is defined by its effectiveness in meeting the demands of its customers. On the other side, effective ethical conduct dictates for commitment of all stakeholders to the vision, mission, and objectives of the organization. Therefore, improving ethical conduct in an organization is important in improving it service provisions, thus ensuring sustainable competitive advantage of the organization in the marketplace. Improving ethical business practices promotes the decision making process in the organization (Barnum, & Richter, 1994). Ethical business behavior serves to mitigate unfair dealings in an organization. It is worth noting that the decision making process of an organization is mainly driven by the financial stand of its investment. This is because such are the defining force of the measures necessary to enhance its economic expansion. This means that, without reliable financial accounting practices, the organization’s decision making process is deemed ineffective. Such practices are to be blamed for the downfall of the big corporations like WorldCom. Thus promoting ethical financial practices is crucial in enhancing the decision making process of an organization. In conclusion, business ethical practices are important component for the realization of long term competitive advantage of an organization in the marketplace. This is because they function to protect and strengthen the reputation of the firm as well as mitigating liability costs to the company. Thus companies should choose to understand, report on, and improve their ethical conduct as a crucial tool in ensuring sustainable competitive advantage in the market economy.

Tuesday, July 30, 2019

Cell phone use while driving: a literature review and recommendations Essay

1. Introduction Cellular telephones (cell phones) were first introduced in the United States in the mid-1980s, and their use has since experienced explosive growth. Today there are more than 262 million cell phone subscribers, representing 84 percent of the United States population. Cell phone technology has become very useful for people on the move, which is demonstrated by surveys that show that the majority of users reported using their phones while driving. Cell phone use by drivers, although difficult to quantify, has been estimated through observational data by the federal government at six percent of drivers in 2007 (IIHS, 2006). This rate means that at any moment during the day, one million passenger vehicles in the United State are being driven by people on hand-held cell phones. Further analysis of these statistics show that women are more likely to be on their phones while driving; eight percent of women use cell phones while driving compared to five percent of their male counterparts. Also of importance, this data found that young drivers (16-24 years old) were most likely to be on their cell phones at 10 percent compared to six percent of those aged 2569 and one percent of drivers 70 and older (see Figure 1). Public perception of the dangers of cell phone use while driving seems to coincide with common sense and experience, but common practice does not. In a survey done by Nationwide Insurance (IIHS, 2008), four out of five surveyed cell phone owners admitted to driving while distracted. Even though almost half of the surveyed people consider cell phone use to be the most dangerous distraction, 98 percent of the drivers consider themselves to be safe drivers. An interesting result of the survey was that almost two-thirds of cell phone owners say they were expected by family, friends or employers to always be reachable by phone or other communication device. Among young drivers in this survey, 40 percent said they send or read text messages along with other activities while driving in order to â€Å"remain connected† (IIHS, 2008). Another survey of only teenage drivers conducted by State Farm Insurance, found that only 25 percent viewed cell phone use while driving as dangerous. Almost 80 percent, however, recognized that texting on cell phones while driving was risky (IIHS, 2008). The rate at which young drivers are most likely to be using cell phones while driving, along with their attitude towards the perceived risk of using such devices, is concerning because this group is already at the highest risk for collisions even without these distractions. A survey conducted by AAA and Seventeen magazine found that 46 percent of drivers 16 and 17 years old said that they text message while driving. This is a profound statistic because 37 percent of the same teenagers said that they believed that text messaging was the most dangerous driver distraction (Quain, 2007). 2. Quantifying Cell Phone Usage and Crash Risk Drivers’ attentiveness has been a concern since the invention of the automobile. As technology increases, the number of driver distractions increases. Each year, more than 42,000 people are killed, more than 3 million are injured, and more than 6 million collisions occur on roads in the United States (IIHS, 2006). Estimates have attributed between 30-50 percent of collisions to distracted drivers, resulting in huge amount of societal cost (Cohen, 2003). Although common sense and experience tells us that using cell phones while driving is dangerous, a number of studies are devoted to quantifying the exact risk associated with using a cell phone while driving. Since the mid-1990s, around 120 studies have attempted to validate a common conception: using a cell phone while driving is a distraction and therefore increases crash risk (IIHS, 2008). The literature on this subject investigates various relationships between cell phone use and accident risk. These studies can be separated into three general groups: epidemiological studies, experimental studies, and real-world studies. Epidemiological studies examine real-world accident data and cell phone records to draw conclusions based on the relationship between the two. Behavioral and experimental studies attempt to measure some cognitive effect of cell phone use on normal driving functions such as visual attention, following distance, reaction time, and other driving tasks. Real-world studies attempt to show how real-world situations either justify or disprove the other data. Before discussing selected studies, a summary of the general conclusions from each type of study is presented below: (a) Epidemiological Studies: Studies that analyze the relationship between cell phone use and increased crash risk using case studies where people have been in actual accident. Researchers have concluded that the use of cell phones while driving significantly increases the risk of collision (Ontario Medical Association, 2008). (b) Experimental and Behavioral Studies: These studies have been able to demonstrate that having a conversation on a cell phone is cognitively distracting and causes deterioration in driving performance. These studies also confirm the finding of the epidemiological studies that when driving performance is affected negatively, an increased crash risk is observed (Ontario Medical Association, 2008). (c) Real-World Studies: These studies are observations of test subjects that are monitored while in the field. Conclusions are drawn based on the observed data and are a reflection of actual events. The real-world studies have proven that the single most dangerous driver distraction is cell phone use. 2.1 Epidemiological Studies Epidemiological studies have attempted to measure the association of cell phone use with the risk of collision. They examine accident data and cell phone records to obtain a correlation, resulting in a relationship between cell phone use and accident risk. The following review focuses on three epidemiological studies that indicate cell phone use is associated with an increase risk of collision. 2.1.1 Cellular Phones and Traffic Accidents, 1996 In an early study in 1996, Violanti and Marshall used a case-controlled design study where they selected 100 random drivers that had been involved in crashes in the previous two years and compared them against another group of 100 randomly selected drivers who had not been involved in crashes in the previous 10 years. The study concluded that using a cell phone for 50 minutes per month resulted in a collision risk 5.59 times greater than not using a cell phone at all. In this study, the risk ratio is statistically significant, but the confidence limits were large. The obvious limitations of this study are: (1) small number of cell phone users in the sample; (2) selection bias; and (3) lack of evidence that the cell phone users were using their phones at the time of the collision. 2.1.2 Association between Cellular Telephone Calls and Motor Vehicle Collisions, 1997 Redelmeier and Tibshirani (1997) conducted the most quoted epidemiological study of cell phone use and increased crash risk in 1997. This research was a case cross-over design, where each subject served as his/her own control. The study included 699 drivers who had been involved in a collision and who owned cell phones. The authors used five-minute intervals of time before the time of the collision, and compared those against the same time on the previous day. The authors were able to conclude that the risk of collision was approximately four times higher than when the same subjects were not using their cell phones. The only significant limitation to this study is that collision times are estimated. There exists the possibility that cell phone use was a post-collision call instead of a pre-collision call. The authors made a conscious effort to eliminate calls that were precipitated by the collision by identifying 9-1-1 calls and through thorough questioning of the drivers. 2.1.3 Wireless Telephones and the Risk of Road Accidents, 2001 Laberge and Nadeau conducted an epidemiological study in Quebec in 2001. This study was based on a self-reported questionnaire from a sample of 36,079 participants, of which 35 percent had records with cellular telephone providers. Taking into account only age and year of observation, cell phone users had a 38 percent higher risk of collisions than non-users. Including additional constraints, such as miles driven and driving habits increased the relative risk by 11 percent for males and 21 percent for females. The authors also applied the case cross-over design used by Redelmeier and Tibshirani to their data. This method produced a relative risk of being in a crash while using a cell phone at 5.13 times that of a non-user. However, the authors concluded that this case cross-over design over-estimates the risk, and determined that a more realistic risk of collision is around 1.3-1.4 times that of a non-user. 2.2 Experimental and Behavioral Studies The majority of the literature reports on experimental and behavior studies examine the impact of cell phone use on the cognitive functions necessary for driving. Many of the experimental studies have correlated how cell phone use, including hands-free devices, while driving interferes with or degrades various aspects of driving. Because of the quantity of experimental and behavioral studies, only representative research is reviewed in the following four categories: (1) Field-of-View Studies; (2) Brain Research Studies; (3) Simulator Studies; and (4) Benchmark Impairment Studies. 2.2.1 Field of View Studies In 2003, Strayer’s reseach group at the University of Utah found that drivers who use cell phones are less able to process visual information. Based on the observations of participants in a simulator, the study was able to conclude that drivers conversing on cell phones increase their risk of collisions. The researchers attributed the increase in collision risk to a theory called â€Å"Inattention Blindness†. Inattention Blindness is summarized to be, â€Å"Even when participants [drivers] are directing their gaze at objects in the driving environment, they may fail to ‘see’ them because attention is directed elsewhere.† The study also found that the use of hands-free and hand-held cell phones equally impair the driver’s ability to see objects. The study found that â€Å"the disruptive effects of cell phone conversations on driving are due in a large part to the diversion of attention from driving to the phone conversation.† This diversion of attention also affects the driver’s ability to react to sudden event placing pedestrians and others at increased risk for injury (Strayer, 2003). In 2005, researchers from the Japanese Automobile Research Institute further examined the findings from the University of Utah report. The authors of this report agreed with the conclusions of the earlier report, but felt that a more direct assessment of the visual attention needed to be done to identify the exact amount of diversion from what the driver is looking at to the cell phone conversation. The authors conducted experiments with drivers on a simulator using the medically known physiological response â€Å"Binocular Fusion†. The results of this study show that, â€Å"engaging in hands-free phone conversation interferes with visual information processing. The increment of binocular gaze dissociation by conversing on a phone indicates that the driver’s attention is diverted from the external scenery to the conversation.† The purpose of the report was not necessarily to prove that speaking on a cell phone increases crash risk, but this relationship is inferred by the authors (Uchida, 2005). Figure 2 is extracted from Wood’s field-of-view study in 2006 that obtained similar results as the studies mentioned above. It demonstrates the number of errors drivers made while listening and responding to questions went up dramatically when compared against no distractions. 2.2.2 Brain Research Studies A 2005 Study by GM Corp., Wayne State University Medical School, and Henry Ford Hospital set a foundation for understanding how cell phone use by a driver influences the brain function. This study used Functional Magnetic Resonance Imaging (Æ’MRI) and Magnetoencephalography (MEG) to locate essential brain activated structures and their corresponding dynamics. As discussed above, field-of-view studies generally depend on behavior observations to determine if the mind is focused on the road and thus fail to completely reflect what the brain may actually be doing. The authors suggest that there are situations where behavioral indicators will show that the mind is on the road, but in reality, it is not. With this understanding, the authors set out to uncover the exact neural mechanisms that are associated with distracted behaviors while driving. Putting participants in a simulator and monitoring their brain function, the authors were able to identify the major brain pathways involved in driving and distracted driving. This study set a foundation for determining and measuring how the brain reacts to distracted driving (Young, 2005). In 2007, researchers at Carnegie Mellon University conducted a study furthering the previous study by using Functional Magnetic Resonance Imaging (Æ’MRI) to investigate the impact of concurrent auditory language comprehension on the brain activity when simultaneously exposed to a simulated driving experience. Participants operated a driving simulator, either undisturbed or while listening to statements they had to identify as true or false. This auditory language comprehension was designed to mimic talking on a cell phone. The participant’s brain activity was monitored during the simulations and was compared against the Æ’MRI scans of the undisturbed driver’s brain. The authors found that when participants experienced the dual-task condition, mental resources were taken away from areas of the brain that deal with driving tasks (see Figure 3). This occurred even though the areas of the brain that deal with driving tasks and auditory comprehension are different. The authors were able to make two conclusion based on their experimental data: (1) mental resources are diverted from driving tasks to 5 auditory comprehension regardless of other physical tasks; and (2) the deterioration of driving performance occurs because of a competition of mental resources in the brain between driving tasks and auditory comprehension (Just, 2008). Figure 3 Percentage Change in Signal Intensity for Five Functional Groupings of Cortical Areas (Source: Just, 2008) Spatial processing areas significantly decrease with the addition of the sentence listening task. 2.2.3 Simulator Studies In 2001, Strayer’s research group at the University of Utah submitted test subjects to different levels of distractions while driving in a simulator. The researchers were able to conclude that cellular phone conversations while driving caused the subjects to react slower to stimuli and perform tasks with considerably reduced precision. Specifically, while engaged in cell phone conversations the subjects were twice as likely to miss simulated traffic signals compared to when they were not distracted. These results were also qualified by showing that talking on a cell phone was more dangerous than when the driver was subjected to common in-vehicle distractions, such as the radio and books-on-tape. The researchers also wanted to determine if the reason the subjects missed the traffic signals was because they did not see them or because they were slow to respond to them. To determine this, the researchers examined the memory of the subjects after normal driving as well as distracted driving. The results indicated clear memory impairment after having been engaged in cell phone conversations. The researchers were able to conclude that active participation in a cell phone conversation while driving disrupted driving performance by diverting attention from driving tasks to a cognitive process. In a 2002 observational study by the Insurance Corporation of British Columbia, researchers used a complex method of identifying specific cell phone users and non-users through in-field observations, and linking these people with their driving records. This method presents some obvious limitations or uncertainty about the user classification; however, the results corresponded well with other identifying methods. The driving records of the cell phone users had higher counts of moving violation citations over the previous four years, to include speeding, alcohol, failure to use seat belts, aggressive driving violations, and non-moving violations. Although the correlation between these violations and use of a cell phone is not scientifically proven by this study, it does likely reflect a difference in lifestyle, attitude and personality of the typical cell phone users; indicating they are inherently riskier drivers (Wilson, 2003). These simulator studies are consistent with a self-report survey conducted by the Traffic Injury Research Foundation. The authors of this report determined that people who use cell phones while driving were more likely to have received a traffic ticket in the last year, drive after drinking, and to consume greater quantities of alcohol when they drink. Again, these behavioral indicators cannot necessarily be directly linked to cell phone use; rather, they suggest a personality type who frequently uses a cell phone while driving (Beirness, 2002). 2.2.4 Benchmark Impairment Studies Innumerable studies have been able to prove the correlation between cell phone use while driving and an increased risk of crashing when compared to normal driving. What these studies have failed to do is show a comparison to known impairment levels. There have been at least three studies that compare the cell phone driver to a drunk driver at the per-se blood-alcohol concentration limit of 0.08 wt/vol. This blood alcohol concentration has been thoroughly studied and quantified as the limit at which the average driver will become incapable of safely operating a motor vehicle. Comparing the cell phone driver to a benchmark of this caliber becomes a solid comparison and explanation to how dangerous driving while on a cell phone really is. In a 2002 study by Burns et al., the authors designed a study to compare the impairment from handsfree and hand-held phone conversations to the decline in driving performance caused by alcohol impairment. Participants were given either an alcoholic beverage or a placebo drink and placed in front of a driving simulator that represented realistic driving tasks. The quantity of alcohol was determined from the participant’s age and body mass, and was closely correlated with the legal limit of .08 mg/ml blood alcohol concentration. The results of this experiment showed a clear substantial decrease in driving performance when using a hand-held phone, in comparison to the sober condition. Driving performance under the influence of alcohol was significantly worse than normal driving, but better than driving while using a phone, leading to a conclusion that driving while talking on a phone is more impairing then driving at the legal limit of alcohol. Strayer’s research group at the University of Utah published research comparing the cell phone driver and the drunk driver in 2003, and a revised report in 2006. The purpose of their research was to provide a direct comparison of the driving performance of a cell phone driver and an alcohol impaired driver in a controlled laboratory setting. These researchers used participants who were casual drinkers and compared their own sober driving, cell phone driving, and alcohol-impaired driving to themselves. This method of control seems to be more accurate than the previous studies’ process of comparing the same situations in different subjects. The researchers were able to conclude that both the intoxicated driver and the cell phone drivers’ driving profiles were different from the sober base-line. Cell phone drivers exhibited a delay in their response to events, had longer following distances, took longer to recover lost speed following braking, and were involved in more traffic accidents. Drivers in the intoxicated condition exhibited a more aggressive driving profile by following closer to the vehicle in front of them and braking harder. The researchers suggest the data indicates impairment or risk from cell phone use is as great as that of the intoxicated driver, but in different ways. The authors also noted that driving impairments associated with hands-free devices and hand-held devices were not significantly different, indicating that the impairment comes from a diversion of attention from the processing of normal driving tasks. 2.3 Real-World Studies Several real-world studies have been conducted and are being conducted to further validate the epidemiological and experimental studies. Our review indicates that the majority of these studies are funded in part by insurance companies or makers of driving performance enhancers. The most commonly cited real-world study involved 100 cars and 42,000 hours of driving time monitored by in-vehicle cameras and sensors over a one-year period. The study was conducted by the Virginia Tech Transportation Institute in 2006, and concluded that, â€Å"secondary task distractions† were the prime factor in collisions. The single biggest distraction leading to collisions was cell phone conversations, dialing, and sending text messages. The Virginia Tech Transportation Institute is conducting another study that involves 2500 drivers and will last three years (Bunkley). We have been able to identify several other current real-world studies that are underway. The studies are funded primarily by insurance companies, and we have been unable to obtain any information about them due to proprietary reasons (Olson, 2007; Robinson, 2008). 2.4 Police Accident Reports Since the studies prove the hypothesis that cell phone use while driving increases crash risk, quantitative analysis of crash causation data should reflect this. This, however, is not the case. The reasons that the real-world data does not match the experimental and epidemiological conclusions are due primarily to two factors. First, three states in 2001 and six states in 2002 provided a specific space on their uniform crash reports to indicate that the use of a cell phone had been involved in the collision. In addition, even with a space available on a police report to record cell phone involvement, the box may or may not be marked. The investigating officer has multiple responsibilities at an accident scene, including tending to injured, restoring traffic flow, completing the investigation, and issuing citations for criminal violations. Officer discretion plays a part in the completion of police reports; even if evidence of cell phone use is present, the officer may or may not indicate that cell phone use was a factor in the collision. A NHTSA study of North Carolina supports this analysis. The study concluded that the underreporting of crashes that are a result of inattention due to cell phone use is substantial. The portion of crashes that were reported to be due to inattention because of cell phone use was 1.5 percent which is significantly below the estimated value obtained in more comprehensive studies of 3050 percent (Cohen, 2003). Second, even if the collection of this data is a requirement for every state, it would likely still be inaccurate because of the public’s reluctance to report cell phone use to police. Because the risks of using cell phones while driving are becoming commonly known and more states are adopting laws to outlaw the use of cell phones while driving, the likelihood that an offender admit to using a cell phone to a police officer becomes less. In addition, a police officer’s reasonable investigation time does not allow for a comprehensive investigation of every crash to include determining the use of cell phones. This is more likely to be reserved for very serious crashes where serious injury and or loss of life were present. To help address the underreporting of crashes that are due to cell phone use, several federal agencies, national organizations, and state and local governments have worked to improve the data collection. In 2003, the national Governors’ Highway Safety Association released a revised edition of the Model Minimum Uniform Crash Criteria (MMUCC), which included changes that would help record the number of crashes associated with distracted driving. The changes, which were developed with the help of NHTSAS, the Federal Highway Administration, the Federal Motor Carrier Safety Administration, and numerous state and local agencies, define the information that should be collected at an accident scene. Included in the new criteria is that reports should include any information regarding distracted driving. The changes are designed to facilitate more accurate reporting of distracted driving, which in turn, will give policy makers and data analysts more concrete data from which to make conclusions (Sundeen, 2004). The National Transportation Safety Board (NTSB) has also taken aim at the problem of cell phone use and its underreporting. In a press release in 2006, the NTSB acknowledged that cell phone use by driver’s results in a cognitive distraction that leads to an increase in accident rates. The same press release suggested that the remaining 20 states that at the time did not have driver distraction codes on their uniform accident reports add them (National Transporation Safety Board, 2006). In 2008, the NTSB made a press release that again emphasized the dangers of cell phone use by drivers by citing research conclusion that such activity reduces driving performance. The press release also indicated that the NTSB had added cell phone restrictions by commercial drivers to its 2009 list of most wanted safety improvements (National Transportaion Safety Board, 2008). 3. Cell Phones and Teenage Driver 3.1 Teen Drivers’ Collision Statistics Teen drivers are alarmingly prevalent in the collision statistics. In 2005, 4,544 teens ages 16 to 19 died of injuries sustained in motor vehicle crashes. In the same year, almost 400,000 motor vehicle occupants in this age group were hospitalized from injuries sustained in automobile crashes. Overall in 2005, teenagers accounted for 7 percent of the driving population, but they account for 14 percent of all fatalities. Young people ages 15-24 represent 14 percent of the U.S. population, but account for 30 percent of the motor vehicle injuries. The most concerning age group is the 16-19 year olds. Drivers in this age group are three times more likely to be killed in an automobile crash than people 25-64 years old (Lynch). As shown in Figure 4, crash risk is especially high during the first 6 months of unsupervised licensure (Lee, 2007). Understanding exactly why young drivers are so overly represented in the crash statistics is difficult to isolate, especially while the interactions between young drivers and new technology remains mostly unexplored. Even so, it is safe to conclude from the research that new drivers have difficulty with driving because of inexperience, risk-taking behavior, immaturity, and risk exposure (Lynch). Driving is a divided attention task requiring the driver to multi-task, which is a skill that one improves with experience. This is demonstrated also by figure four in the difference between the novice and learners (supervised) crash rates. The difference in crash rate is probably due to the restriction of exposure to risky situations and aid that is provided from the adult passenger assisting in much of the multi-tasking requirements. Figure 4 Crash rates for drivers under the supervision of an adult and during the first months of independent driving. (Source: Lee, 2007) A study by the Brain Trust Alliance published in 2006 suggests a possible explanation for why young drivers are overrepresented in crashes. The researchers found that the human brain continues to develop well past childhood into early adulthood, reaching maturity at around age 25 (see Figure 5). Different parts of the brain fully develop at different times. Specifically, the prefrontal cortex and parietal lobe are areas of the brain that are still developing through adolescence and the teen years. The prefrontal cortex controls planning, working memory, organization, risk management, self restraint and emotional control. The parietal lobe controls spatial perception and vision which gives the ability to interpret location, speed and distance. The researchers concluded that understanding the brain development is valuable in understanding why young drivers are at risk and the limitations that should be placed on them to reduce the risk. Specifically, the researchers suggest that the time young drivers are under supervised driving needs to be extended to give them the time they need to comprehend the risks of driving and responses for common driving situations. 3.2 Teen Driver and Cell Phone Distractions Technological distractions that tend to distract drivers, such as making phone calls, watching videos, corresponding through email, text messaging, and selecting and listening to music, are become more prolific and are alarmingly most popular with the younger drivers. All of these technologies have the ability to distract the driver; however the cell phone has attracted the most attention. Text messaging among young driver is especially alarming since 46 percent of drivers 16-17 years old admitted to driving while texting and since it not only requires cognitive resources, but it takes eyes off the road (Quain, 2007). In a 2007 study at the University of Iowa, the researchers concluded about young drivers that, â€Å"A high rate of early adoption of new technology, peer pressure, risk-taking tendencies, poor ability to detect and anticipate hazardous situations, and underdeveloped vehicle controls kills all leave young drivers particularly vulnerable to the distractions posed by the increasing variety of infotainment systems† (Lee, 2007). 3.3 Supervised Driving and Parental Involvement Young drivers, especially those recently licensed, who use cell phones compound their risks; intervention of some type is needed. A survey conducted by Allstate in February 2007 of parents of teen drivers found the following: Most parents (55 percent) said they wished they had more time to teach driving safety to their teens. Parents have the ability to influence their teen children’s’ driving in ways that no one else can. The Allstate survey shows that parents feel that teaching children how to drive safely is their responsibility and wish they had more time to teach and supervise their children. Graduated Drivers Licenses, a program to facilitate more parental involvement in a newly licensed teens driving development, are becoming more common throughout the United States. These alone, however, are proving to be insufficient to reduce the increased crash rate of young drivers. Teen driving contracts have been emphasized in many states as a way for parents to passively maintain interest in their teens’ driving behavior. A teen driving contract typically is a signed contract between parent and a teen that specifies the rules, expectations, and responsibilities for safe driving. A typical safe driving agreement covers cell phone use while driving, speeding, driving at night, carrying passengers, as well as seatbelt use. The privileges set out in the teen driving contracts are designed to be reviewed periodically and may be updated depending on how the parents feel the teen is performing (Michigan Secretary of State, 2007). 4. Legislative Attempts to Prevent Driver Cell Phone Use Although young drivers present a particularly urgent situation when it comes to cell phone use while driving, the issue is also a risky one for adult drivers. Either way, the literature and research suggest that something needs to be done to reduce the loss of life and money associated with cell phone use while driving. Numerous efforts are underway to keep drivers safe, including efforts from federal, state, and local agencies, parent groups, and schools. Governments have made various attempts through legislation to outlaw the use of cell phones while driving. This review has identified three reports on legislative efforts designed to help reduce crashes resulting from cell phone use and they are presented below: 4.1 New York State 2001 Hand-Held Cell Phone Ban In 2001, New York became the first state to adopt a law that bans the use of hand-held cell phone devices by all drivers. Prior to the law, the rate of drivers using cell phones was observed at 2.3 percent. Immediately after to several months after the enactment of the law, the observed cell phone use dropped by approximately 50 percent to 1.1 percent. By March of 2003, the rate of cell phone use had risen back up to 2.1 percent which almost matches that of the pre-ban rate. Between December of 2001 and January of 2003, only about two percent of the traffic citations issued in New York were for cell phone use even though a survey conducted by NHTSA of New York drivers showed that 30 percent admitted to still using their phones while driving. A possibility for the decline in effectiveness is the decline in media attention and enforcement since its inception (IIHS, 2003). 4.2 District of Columbia Distracted Driving Safety Act of 2005 In July 2005, the District of Columbia enacted the Distracted Driving Safety Act which prohibits all forms of inattentive driving that result in the unsafe operation of a motor vehicle including hand-held cell phones. Prior to the law, the rate of drivers using cell phones was observed at 6.1 percent. Shortly after the law took effect, the usage rate dropped to 3.5 percent. Interestingly, when the usage rate was measured a year after the law it had risen to four percent, but was still significantly lower than the preban rate. The introduction of this law also followed the typical pattern where a new law is introduced, compliance is at its highest and as time passes, the compliance drops off. Although the rise in usage a year after the introduction of the law was not as significant as that of the New York ban, it was still present. One possibility for this less significant return to pre-ban usage levels is the District of Columbia’s reputation for strict enforcement (McCartt, 2007). 4.3 North Carolina Under 18 Ban of Mobile Communication Devices In December 2006, North Carolina enacted a law that prohibited the use of any mobile communication device by drivers younger than 18 years old. Cell phone usage was observed at high schools prior to the law and five months after the law took effect. The cell phone usage prior to the law was observed at 11 percent. Cell phone usage five months after the law took effect was observed at 11.8 percent. As a control, cell phone usage in the adjacent state of South Carolina was observed over the same period of time and cell phone use there was steady at 13 percent over the observation time. Researchers conducted interviews of teen drivers in which 50 percent of the surveyed teens reported using their cell phones (post-ban) if they had driven the day prior to the survey. The conclusion of the researchers was that the cell phone law had little effect on teenage drivers’ use of cell phones (Foss, 2008). 5. Distance-Based Insurance Polices Keeping drivers safe behind the wheel is becoming an ever increasing priority as evidenced by the many new and innovative approaches to the problem. Solutions are being sought and in some cases found in areas of science, engineering, biomechanics, state-of-the-art safety designs, etc. The following review is based on a relatively new insurance concept called distance-based insurance. Vehicle insurance is typically based on a lump sum pricing method which translates to a fixed cost for each consumer regardless of how many miles a vehicle is driven. A lump-sum insurance policy will result in the same premium across a similar demographic, assuming that other aspects such as age, gender, location, driving records, etc. are the same. Consumers will not see any reduction in price if they reduce their yearly mileage which results in lower risk. Since the risk of collision and other policy claim related losses are dependent on how many miles the vehicle is driven, it seems unfair to apply a lump-sum pricing scheme to such a complex situation (Bordoff, 2008). In a paper written by Litman (1997) he makes a profound analogy of this situation to the sale of gasoline. If gasoline was sold by the car-year, vehicle owners would be required to make one lump-sum payment at the beginning of the year. This payment would allow the owner to fill the vehicle up with gasoline unlimited times throughout the year. Prices would be based on the average consumers’ use of gasoline in his/her demographic. Litman suggests that this unlimited distribution of gasoline would perpetuate an increase in fuel usage resulting in more miles driven, overall vehicle costs, congestion, pollution and increased accident risk. Consumers who use less fuel than the average would find the system wholly unfair and unaffordable and would not use it. Consumers who used more than the average would be in favor of the system because of the benefits it offers them. This system is obviously unreasonable, and anecdotally explains the limitations of our current lump-sum insurance system. In response to this problem, a new distance-based insurance pricing method has been suggested and is being implemented in some places. Distance based insurance policies are variable and are based on the vehicle-miles driven instead of the current practice of lump-sum policies. These policies are designed to better reflect the risk of consumers, since claims are generally proportional to miles driven (Bordoff, 2008). Figure 6 represents the average 2003 distribution of expenditures for ownership of an automobile in the United States. The percentage paid in insurance costs is 21 percent, a significant 13 amount. The benefits of distance-based insurance policies are many, but most importantly is that they more accurately reflect the customers’ mileage-based risk and give many consumers an opportunity to proportionally reduce their insurance rates. Figure 6 Average 2003 Distribution of Expenditures for Automobile Ownership in The United States. (Litman, 1997) Similar to how distance-based insurance pricing has revolutionized the way insurance premiums are being evaluated, safety-based driving systems can revolutionize how driving habits are reflected in insurance premiums. For example, cell phone use while driving increased the risk of collision. If a driver were to voluntarily participate in a program that restricted his/her cell phone use while driving, thereby reducing his/her risk of collision, that behavior could be rewarded by a lower insurance premium. This same methodology could be applied to any risky driving practice (i.e. speeding, teen driving at night, etc.) as reported to an insurance company through reliable technological methods. This, much like distance-based policies, would more accurately reflect the consumers’ safety risk and could result in lower insurance rates. Those who choose not to participate in the program would have to assume the average risk and associated premiums. This program would be a huge incentive for people to participate and subsequently drive safely. 6. Technological Methods for Improving Driving Safety 6.1. Active Safety Features through Vehicle-to-Vehicle and Vehicle-to-Infrastructure Comm. To help avoid car accidents and minimize harmful effects of accidents, many automotive manufacturers aim to provide active safety features such as: forward-looking speed radar, autopilot systems, lane departure warnings, integration of video cameras, collision alerts, situational awareness systems, active headlights, and vehicle-to-vehicle communications to name a few. The radar-based system can be used to help avoid or mitigate the effect of front-end collisions. A number of systems focus on how to utilize wireless vehicle-to-infrastructure communications to provide early warnings to drivers about potential hazards at intersections, where 40 percent of all traffic accidents and 20 percent of crash-related fatalities occur. Specific technologies designed to mitigate the use of cell phones by drivers are generally marketed toward the young driver because that is where the largest concern for safety is, as well as where the most potential improvements can be made. It is also the primary market because often these technologies require voluntary involvement where parents are more likely to involve their children than themselves. These devices are, relatively speaking, in their infancy. Many devices on the market seem to individually employ a portion of what is needed to be a complete and effective system, but each has its limitations. 6.2. GPS-based Driving Monitoring System Examples of a technologies used to monitor teens and provide a possible solution for talking while driving are the wide variety of Global Positioning System (GPS)-based monitoring systems. These systems use the GNSS (Global Navigation Satellite System) network to log the vehicle’s location and speed at regular intervals and allow downloading of the data for further analysis. Some advanced monitoring programs provide over-speed alerts and/or send data to a central computer or system through a wireless communication network for tracking teen drivers in real-time. It should be remarked that, in addition to the use of teen driver tracking, these kinds of GPS tracking systems have been successfully used for commercial fleet tracking and network-wide traffic monitoring. Similarly, the windshield camera produced by DriveCam Inc. can record the driving behavior and transmit digital images to a central data server for further analysis. The above-mentioned (passive monitoring) systems, however, are not seamlessly integrated with cell phones, so none of them can actively prevent the use of cell phones even when the vehicle is in motion. They provide only an opportunity for the monitor to give post-violation advice and instruction to the teens, when it might be too late. 6.3. Cell Phone Based Context Identification Currently, mobile phone usage is no longer limited to making and receiving calls, both GPS and accelerometer sensors have been widely supported in the next generation of mobile phones. For example, both GPS and accelerometer sensors have been installed in iPhone 3G smart phones from Apple Inc., and 50 percent of Nokia mobile phones shipped in 2009 will be GPS-enabled. A number of studies aim to utilize embedded sensors in the next generation of mobile phones, specifically GPS and accelerometer sensors to discover and take advantage of contextual information such as user location, time of day, as well as the type of activity the user is involved in, such as walking, driving, or standing still. This contextual information can be used to alter the phone’s status creating a â€Å"smart† phone that is safer and/or more user friendly. Chen and Kotz (2000) provided a comprehensive survey on context-aware mobile computing research. They suggest that although context-awareness is a widely researched topic, there are still areas that could be further explored. The authors specifically highlight the need to further develop the awareness, communication, and use of context-based computing as having the most potential to benefit society. The application of contextual information to cell phones is critically important because it determines what the user is doing, and thereby when to alter the phone status. SenSay is one recent application (Siewiorek et al., 2003) that integrates contextual information with cell phone use. Combining a cell phone with sensory data, user information, and user history, the researchers were able to provide a context aware phone that improves its overall usability. For example, the phone is able to change ringer volume and vibration, and further provide dynamic phone alerts and call handling depending on the users’ activity. The real-world application of this device is limited because of peripherally needed devices, but the integration of this type of context sensing devices within phones holds great potentials. In a GSM or 3G networks, triangulation among two or more cellular towers, signal strength fluctuations, and changes to the current serving cell phone towers can be also used to estimate the context of cell phone users (e.g. study by Anderson and Muller in 2006). The result of context identification, including the speed of moving cell phones, can be used to distinguish driving vs. walking or remaining still. This contextual information can be used to prevent risky driving behaviors, such as talking while driving and texting while driving. However, as shown in a study by Smith et al. (2004), the existing cell phone-based speed estimation results are less accurate when compared to GPS-based methods. These results are exaggerated during periods of congested traffic or stop-and-go traffic on arterial streets. This review was able to identify various devices for sale that are marketed toward teen drivers all with the purpose of monitoring and or reducing poor driving habits. These devices are tools which parents can use to monitor, advise, and teach their children long after the learner and graduated driving experiences have passed. Several companies currently offering some of these devices were contacted and asked if there were any studies or research that had been done showing the effectiveness of their products. The companies responded that studies have been done, but that the results were proprietary because they had been financed by insurance companies. 7. Economic Analysis of Restricting Cell Phone Use Although there is sufficient data to prove that cell phone use while driving increases the risk of crashes, complete restriction of cell phones by drivers has been controversial in part because of the benefits consumers and society receive from these calls and because the exact number of crashes caused by cell phone use are unknown. Several researchers have attempted to quantity these values by comparing the total societal cost of crashes caused by cell phone use to the benefits society receives from the same. The results of three such studies are listed below: Hahn and Tetlock (1999): A complete ban on cell phones by drivers would result in a societal loss of $23 billion annually. Redelmeier and Weinstein (1999): A complete ban on cell phones by drivers would result in a societal loss of $300,000 annually. Cohen and Graham (2003): A complete ban on cell phones by drivers would result in a net societal loss of zero. The Cohen and Graham study was a re-analysis of the Hahn and Tetlock study with updated estimates and more comprehensive analysis. Because the exact numbers of crashes that are caused by cell phone use is unknown and it is difficult to quantify the value of cell phone use in society, these variables needed to be estimated in the analyses. The variability between the three estimates shows how the results are highly dependent on the estimation of these variables. In a Study by Martin et al. (2006), researchers analyzed the impact cell phone use by drivers had on traffic flow. A â€Å"car following behavior† was identified by simulated driving for both the non cell phone user and the cell phone user. The researchers then used these â€Å"car following behavior† models and through simulation and microscopic traffic modeling, were able to identify the impact that cell phone users had on the traffic stream efficiency. The research found that with different traffic conditions and varying percentages of cell phone users, cell phone usage while driving had a negative impact on traffic flow when traffic volumes were moderate or high. Converting these delays into monetary units, the researchers were able to project the cost of the delays caused by cell phone users throughout the entire United States highway network as significant. 8. Findings and Recommendations Distracted driving has been a public concern ever since the beginning of the automobile. Cell phone use by drivers is widespread. Intuitively, one understands that cell phone use while driving is distracting and dangerous, and many studies have proven that instinct to be true. Experimental and behavioral studies have drawn an unambiguous conclusion that cell phone use by drivers results in a cognitive distraction leading to an increased risk of collision. Studies have also been able to quantify this risk as at least as dangerous as driving while impaired by alcohol at the legal limit of .08 mg/ml. Epidemiological examination of actual crash data compared against cell phone records provides confirmation that driving while using a cell phone increases the risk of collision. In the epidemiological studies reviewed in this paper, the increased risk of collision when using a cell phone while driving was found to be between 1.3 and 5.59 times greater than non-users. Real-world data, although scarce, has also confirmed that cell phone use while driving is the single largest driver distraction leading to collisions. Studies are mounting that show an obvious correlation between cell phone use while driving and increased crash risk. The association between cell phone use and increased risk of traffic crashes seems to be validated by epidemiological, behavior, experimental and real-world studies, but the actual number of crashes directly related to cell phone use is harder to determine. Because the exact number of crashes directly related to cell phone use is unknown, the likely financial savings to United States drivers for outlawing cell phone use while driving is also uncertain. Other important findings are listed as follows: (1) Government at all levels has tried to legislate a solution for this problem with poor results, (2) Young drivers are especially susceptible to the danger of cell phone use while driving because they are already overrepresented in the crash statistics, (3) Technology is intervening where legislation has failed to provide solutions to the problem of cell phone use while driving. To improve driving safety in general, and to prevent talking on cell phones while driving in particular, the following initiatives and innovations are critically needed. 1) Accurate reporting of cell phone involvement in collisions on police reports The underreporting of cell phone involvement in collisions on police reports, the best indicator of how many collisions are directly related to cell phone use, has proven to be significant. This is worrisome because many legislative efforts to stop the use of cell phones by drivers are based at least partly on this data. Legislative efforts in themselves have shown to be minimally effective to statistically ineffective in curbing the use of cell phones by drivers. Several government agencies have nonetheless continued seeking for some type of solution to this problem. 2) Technological solutions for accurately identifying driving mode of cell phone users A wide variety of research has been devoted to mobile phone-based context identification by GPS, triangulation, or signal strength. Despite considerable research efforts, the technology remains insufficient to properly distinguish the exact mode of cell phone uses such as driving, walking, or remaining still. Even with all the available location and movement data, it is still extremely difficult to distinguish if a cell phone user is driving a car, seating as a passenger, or riding a bus or train. Inaccurate context identification could lead to problematic disabling of the communication capability when a cell phone user is not driving a car. Additional research is still needed in the area of artificial intelligence to improve the context estimation accuracy. 3) Integrated driving monitoring system There are many products that have been designed to address the problem of cell phone use by young drivers. Some existing context based technologies are designed to passively monitor an individual’s driving by recording their movements and making them available for download at another time. Some advanced monitoring technologies allow for real-time alerts to be sent to a central computer or by text message through wireless communications. These technologies can give real-time information to parents about safety concerns, but fail to provide any way of actively preventing the dangers from happening. The need for a context based solution that also allows for active prevention of cell phone use while driving is apparent. 4) Safety-based insurance policies Distance-based insurance policies have revolutionized the way automobile insurance is evaluated. Distance-based policies are more reflective of the individual mile-based risk and result in more fitting premiums. As distance-based insurance policies have changed how we think about insurance, so can safety-based insurance policies. If a driving safety profile could be determined for an individual consumer, insurance rates could be tailored to better reflect the individuals collision risk. This method could help further reflect a driver’s risk and in many cases lower the insurance premiums or be an incentive for aggressive or inexperienced drivers to drive safely. 5) Cost-effective car safety features Automotive manufacturers are engaged in the design of safety features on vehicles, which are intended to enhance the driver’s ability to avoid collisions. Some of the state-of-the-art safety features that are being explored by the automobile manufacturers are: forward-looking speed radar, autopilot systems, lane departure warnings, integration of video cameras, collision alerts, situational awareness systems, active headlights, and vehicle-to-vehicle communications. Automotive manufacturers have the objective of creating a â€Å"smart† car through the integration of technology. The â€Å"smart† call will be designed to enhance the driver’s ability to avoid collisions, but the driver will still maintain control. These devices, although potentially very effective in reducing vehicle collisions, fail to address the problem of cell phone use by drivers. Automotive attempts at collision avoidance systems are also relatively expensive and in some cases are limited by participation and communication between vehicles. The complete restriction of cell phone use by drivers seems to be unlikely because of the lack of concrete evidence showing how many crashes are caused by cell phone use, and what the cost of such a ban would be. Short of a complete restriction, a technology that would self-impose restrictions or that could be tailored to the most dangerous demographic of young drivers becomes most probable. A technological solution that is practical, effective, context-based, cost-effective, and focused on the driver’s actions is critically needed. References Allstate Foundation. (February 2007). Parents and teen driving safety quantitative study. Retrieved October, 2008, from Allstate: http://www.allstate.com/content/refreshattachments/citizenship/Teen_driver_Parent_Survey_Findings_2007.pdf Anderson, I. M. (2006). Practical activity recognition using GSM data. University of Bristol UK, Department of Computer Science. Beirness, D. J. (2002). The road safety monitor 2002. Ottawa, Ontario, Canada: Traffic Injury Research Foundation. Bordoff, J. P. (2008). Pay-as-you-drive auto insurance: A simple way to reduce driving-related harms and increase equitey. Discussion Paper, The Brookings Institute, The Hamilton Project. Brain Trust Alliance. (2006). Teen brain at the wheel: when is the teen brain â€Å"developmentally ready† for the road. Retrieved November, 2008, from Nebraska Department of Roads: http://www.dor.state.ne.us/safetysummit/2007-presentations/Karen%20Williams%20%20Teen%20Brain%20at%20the%20Wheel%20%20Brain%20Development%20and%20Driving%20.pdf Bunkley, N. (2008. February 12). Retrieved October 2008, from New York Times: http://www.nytimes.com/2008/02/12/business/12distract.html?_r=1&scp=1&sq=HighTech%20Invitations%20Take%20Your%20Mind%20Off%20Road&st=cse Burns, P. C., et.al. (2002). How dangerous is driving with a mobile phone? Benchmarking the impairment to alcohol. Crowthorne, Berkshire, Transport Research Laboratory TRL, 2002, IV + 56 p., 29 ref.; TRL Report ; No. 547 – ISSN 0968-4107. Chen, G. K. (2000). A survey of context-aware mobile computing research. Dartmouth Computer Science Technical Report TR2000-381. Cohen, J. T. (2003). A revised economic analysis of restrictions on the use of cell phones while driving. Risk Analysis , 23 (1). Foss, R. G. (2008). Short-term effects of a teenage driver cell phone restriction. Insurance Institute For Highway Safety. Hahn, R. T. (1999). The economics of regulating cellular phones in vehicles. American Enterprise Institute-Brookings Joint Center for Regulatory Studies., Washington D.C. IIHS. (2003, August) Hand-held cell phone use goes back up in New York, despite year-long ban. Status Report , 38(8), 6-7. IIHS. (2008, September). Cell phone users admit to driving while distracted. Status Report , 43 (7), 6-7. IIHS. (2006, January). Phoning while driving increase year by year, even as evidence of the risk accumulates. Status Report , 41 (1), 4-7. IIHS. (2008, September). Q&As: cellphones and driving. Retrieved October 2008, from Status Report Newsletter. Just, M. A. (2008, December). A decrease in brain activation associated with driving when listening to someone speak. Brain Research , 70-80. Laberge-Nadeau, C. A. (2001). Wireless telephones and the risk of road accidents. Montreal, Quebec, Canada: Laboratoire sur la securite des transports. Lee, J. (2007). Technology and teen drivers. Journal of Safety Research , 38 (203-213), 203-13. Litman, T. (1997). Distance-based vehicle insurance as a TDM strategy. Transportation quarterly , 51 (3), 119-138. Lynch, S. (2005) Teenage drivers. Daytona Beach, FL: APCO Institute, Inc. Retrieved November, 2008, from APCO Institute: http://apco911.org/institute/emd_pdf/TeenDrivers.pdf. Martin, P. V. et al. (2006). The impact of drivers making cell phone conversations on the traffic efficeiency of urban freeways. Final Report, University of Utah, Traffic Laboratory. McCartt, A. O. (2007). Cell Phones and Crash Risk. Insurance Institute For Highway Safety. Michigan Secretary of State. (2007, July). Retrieved 11 2008, from Michigan’s graduated driver licensing: A guide for parents: http://www.michigan.gov/documents/gdl_parent_16316_7.pdf National Transporation Safety Board. (2006, November 21). NTSB recommends ban on cell phone use by bus drivers. Retrieved October 2008, from http://www.ntsb.gov/pressrel/2006/061121a.htm National Transportaion Safety Board. (2008, October 28). NTSB adds restricted cell phone use†¦to 2009 most wanted list of safety improvements. Retrieved November 2008, from www.ntsb.gov/pressrel/2008/081028.html Olson, E. (2007, November 3). Retrieved October 2008, from New York Times: http://www.nytimes.com/2007/11/03/business/yourmoney/03money.html Ontario Medical Association. (2008). Cellular phone use and driving: a dangerous combination. Retrieved November, 2008, from Ontario Medical Association: http://www.oma.org/health/reports/CellphonesDrivingSafetySept08.pdf Quain, J. R. (2007, December 23). Retrieved October 2008, from New York Times: www.nytimes.com/2007/12/23/automobiles/23talk.html Redelmeier, D. W. (1999). Cost-effectiveness of regulations against using a cellular telephone while driving. Medical Decision Making , 19, 1-8. Redelmeir, D. A. (1997). Association between cellular-telephone calls and motor vehicle collisions. The New England Journal of Medicine , 336 (7), 453-8.

Representations of Illness and Recovery in ‘the Secret Garden’

â€Å"Explore The Secret Garden’s representation of illness and recovery. † The Secret Garden, written by Frances Hodgson Burnett, is a children’s story that has endured enormous popularity since its publication in 1911. The novel centres round a young and lonely protagonist, Mary Lennox. Mary’s journeys in The Secret Garden- both physical and spiritual- have been followed by child readers and often remembered long into adulthood.The text communicates to readers themes such as death, sickness, and recovery and it is largely because of this addressing of serious and sometimes relatable issues that the novel has been considered such a significant contribution to children’s literature. The notions that illness and unhappiness of all kinds can be ‘cured’ by positive thinking is a concept that runs through the text and is generally attributed to the authors own belief in Christian science.Burnett was known to have found comfort in spirituali ty and this ‘New thought’ ideology whilst dealing with the deaths that occurred in her own life and the resulting depression from them. By exploring the representations of illness and recovery within The Secret Garden readers are able to recognise the messages and lessons Burnett as an author was attempting to portray to children. From this, readers can also gain a greater contextual understanding of the kind of society Burnett- and in turn, her characters- would have existed within.In many works of children’s literature, it is common for parental figures to either not be present or to be removed from the story in some way, to allow the child protagonist to have their own ‘adventure’ without adult supervision. The Secret Garden is an example of this, but what stands apart from other children’s texts is the harshness of the situation that Mary as a character is immediately faced with. By the end of The Secret Garden’s first chapter, both Mary’s parents and any servants that provided care for her have been killed by an outbreak of cholera.Mary Lennox is instantly surrounded by death at the beginning of the story, and her sudden physical loneliness only draws attention from readers to the fact that Mary was very much alone and uncared for in the first place; as Burnett writes, as soon as there is an outbreak, â€Å"†¦She was forgotten by everyone. Nobody thought of her, nobody wanted her†¦Ã¢â‚¬  . Death and sickness are the themes that open The Secret Garden to readers and in turn give readers the first impression that these hemes are what largely define Mary Lennox as a protagonist. Before Mary is taken to live with her uncle in Yorkshire, she first stays in India with an English Clergyman and his family. What is interesting about where Mary is taken when she must leave her first home is that she is only seen as safe and away from disease when taken into a British setting- even if it is only made British by the people she is living with.It is decisions like this one made by Burnett that affirms to readers that India is seen to her as a ‘sickly’ place; the novel in fact opens with a paragraph stating Mary â€Å"had been born in India and had always been ill in one way or another. † It is important to consider that the first outbreak of Cholera is seen in the servants- those who are native to India- which is the cause of Mary’s parent’s death. India is frequently suggested to be an unhealthy place, especially in comparison to England, which as The Secret Garden progresses is shown to be the place where character’s health improve.This apparent view of an English writer seeing England as a place of good health, whilst a foreign place to be somewhere that produces sickness and death, puts forward the question to readers of whether they are being presented with an accurate perception of settings, or if they are reading the descriptions of s omeone who is significantly biased. Understanding this, adult readers should consider if child readers could be negatively influenced by the writer’s own opinions.The locked away and hidden garden in Burnett’s The Secret Garden is seen to be the symbolic centre of the novel even before its discovery. It’s introduction through Martha, who tells Mary after some hesitation â€Å"One of th’gardens is locked up. No one has been in it for ten years. † is one that creates the first real mystery of the text, something to occupy Mary’s thoughts while she begins life in Yorkshire and stir curiosity in readers, suggesting to them that there are more secrets to be discovered than just the many shut away and forbidden rooms of the old manor house.Although Burnett claims the garden at Mary’s first sight of it to be â€Å"The sweetest, most mysterious place anyone could imagine†, the first description of the setting is decidedly centred round the fact that all the trees and flowers that were once there seem to no longer be alive. Like the opening scenes of The Secret Garden, this new scene is one largely defined by death. The garden has been hidden away and unwanted, much like Mary herself in the beginning of The Secret Garden, however, the situation is different in that pon discovery, someone wishes to care for it. Mary claims â€Å"Is it all a quite dead garden? I wish it wasn’t. † These words from the protagonist could be seen as a kind of positive development in character; Mary is learning to feel compassion for other things. It could be argued that Mary’s wish to look after this garden stems from an innate desire to ‘get better’ herself. Despite Mary’s interest in caring for the garden, it is believed to be lifeless until Dickon is introduced into the text.Mary confides in him and brings him to the garden, and almost immediately he is able to find traces of life in the other wise decaying surroundings, telling Mary it is â€Å"as wick as you or me. † Dickon as a character seems to represent both nature and health; Mary finds him surrounded by animals and the author describes him have â€Å"Cheeks as red as poppies†. The way he seems to portray both health and a close bond with nature suggests to readers that Burnett herself sees a strong connotation between contact with nature and good health.Nature is often used throughout The Secret Garden to describe healthy traits; The doctor at one point claims Dickon to be â€Å"as strong as a moor pony†. Nature even outside of the garden or Moors is seen to be intrinsically linked with being healthy in the text; both Mary and Colin’s wellbeing seems to depend on the changing of the seasons. It is only when spring arrives that Colin feels strong enough to sit up for breakfast with his cousin, claiming â€Å"I am breathing long breath of fresh air. It makes you strong. † The two c hildren’s health and progress seem to rely heavily on the matching progress of nature and the seasons outside.Considering this, readers could ask themselves if Burnett has intended this to be because of how she may see nature and health intrinsically linked- the two children must ‘bloom’ with the seasons and the flowers in the garden- or whether it is because she creates two characters so dependant on nature for their happiness. In the lonely, remote manor house with barely any other children around to play with, nature and the garden are some of the only things for Mary and Colin to build an attachment to. Colin is a character who is introduced to the text after much mystery; he is the cause of the crying Mary has been hearing every night.His character of the ‘invalid hidden away’ is one that has been seen before in other works of fiction- a notable example to draw parallels to is the character of Bertha in Jane Eyre. Colin and Bertha represent the kind of characters that were created in a â€Å"Victorian fascination with the â€Å"imaginative potential of disease† . Sickness was something that could define a character and make it interesting to readers; a kind of morbid fascination with things that were not yet entirely understood. Being unwell in the Victorian period was itself not seen as an entirely negative experience.Diane Price Herndl states in Invalid Women that â€Å" Invalidism has historically offered women a way . . . to achieve a kind of power when no other means opened up†. This in theory could apply to Colin as a child character. Children, like women in the Victorian period, gained a kind of power from being unwell, as others are forced to attend to them and oblige to them for fear of sickening them further. Certainly, being treated for being unwell is the only kind of attention that Colin is able receive until later in The Secret Garden.The way Colin is treated for his illness seems to resemble t he ‘rest cure’ treatment, a method that was developed in the 19th century. He is confined to his bed and isolated from other people, told to rest and never over stress himself, isolated from anyone around him. Until Mary meets him, there seems to be no foreseeable time when he will ’get better’. Colin says to Mary when they first meet â€Å"If I live I may be a hunchback, but I shan’t live. †. Colin has essentially resigned to waiting in his room to die.Whilst Mary as a character strikes readers as having a fierce will to live, and a kind of innate desire to become more healthy, at this point in the novel Colin seems to contrast against her in that he does not see himself living past childhood- as he has been told his entire life. However, hope for his improvement is created through the situation that he and Mary are first introduced to each other. Mary meets Colin at a point where she herself is starting to improve in behaviour and become mo re like a normal, healthy child.She is confused by the way that Colin acts, telling Martha later â€Å"I think he’s a very spoiled boy. †; scarcely recognising that she herself was not very different to him before she came to Yorkshire. The fact that Mary has found Colin whilst in the process of becoming more healthy herself is encouraging to readers, as if Mary can improve from being a spoilt, ‘sickly’ child, then it seems likely that Colin is able to as well. In addition, Colin appears in the text as Mary is slowly learning to want to are for things and nurture them, implying that Mary can in turn look after and help Colin become more healthy. Colin’s actual state of health in The Secret Garden seems debatable. There is never an assigned name to the illness that keeps him from being mobile, other than being told that he may one day develop a hunchback like his father. His bouts of cold and fever seem to be directly related to how hysteric he becom es in his ‘fits’, his weakness seemingly due to the fact that he has barely ventured outside of his bedroom during his lifetime.It is Mary who is the first character to dismiss the idea of his ‘sickness’ and in turn his unavoidable premature death, telling him â€Å"There’s nothing the matter with your horrid back- nothing but hysterics! †. It is almost as if Colin’s own belief in his ill health has been created through the negative beliefs of others, and Mary as a character who is new and unfamiliar with these negative presumptions if the only person who can see past them.This concept that Colin is not truly unwell, but made to think he is and therefore acts as if he is disabled in some way, seems to align itself with Burnett’s own beliefs in Christian science and New thought ideology. It also suggests to readers at this point in the novel that Colin is a character who can become better; he has willed himself into ill health, so there is no reason why he cannot similarly will himself into becoming more healthy.Despite the authors own apparent perceptions of sickness being based on Christian Science beliefs- that sickness can be cured through positive thinking- it has been suggested by some that real forms of illness are present in some of the characters in the text. Mary and Colin are seen as neurotic figures; Mary’s indifference to death and her solitary games have seen her diagnosed as pre-schizoid, whilst Colin’s obsession with his own imaginary hunchback has been seen to class him as a hysteric.Burnett admits herself that â€Å"Perhaps they were both of them thinking strange things children do not usually think†. She as an author seems to understand that the child characters she has created do not act as normal, healthy children would. Though the possibility of Mary and Colin’s mental illnesses are just theories, it brings the question to readers of whether the treatment, or rather lack of treatment, being provided to each child is entirely appropriate. After all, each child has dealt with a great deal throughout their short lifetimes.Mary has practically witnessed the deaths of all that she first knew, whilst Colin has been confined to one room for his entire life; perhaps most importantly, neither of them have ever had loving parental figures present, so would surely be psychologically affected by this in some way. Modern day readers must consider that treatment of illness was in the time Mary and Colin would have existed in, very different to what is used now- for example, the ‘rest cure’ of enforced confinement and bed rest has since been discredited as a treatment to any condition.Whilst contact with nature and other children obviously shows signs of improvement in Colin and Mary’s wellbeing, readers might ask themselves if this would be the case of ‘real’ children in the character’s places, and if by the fi nishing chapters of The Secret Garden, Mary and Colin can be considered entirely ‘cured’ of their past problems. Word count: 2,383 Bibliography * Lawson, Kate, The Victorian Sickroom in L. M. Montgomery's The Blue Castle and Emily's Quest : Sentimental Fiction and the Selling of Dreams, Volume 31, Number 3, 2007 (http://muse. jhu. edu/login? auth=0&type=summary&url=/journals/lion_and_the_unicorn/v031/31. lawson. html) * Gohlke, Madelon, Re-reading The Secret Garden, vol 41 no 8 (JSTOR) * Carpenter, Angelica, In the Garden: Essays in honor of Frances Hodgson Burnett (http://chapters. scarecrowpress. com/08/108/0810852888ch1. pdf) * Hunt, Peter, An introduction to children’s literature, 1994, Oxford University Press * Hodgson Burnett, Frances, The Secret Garden, Puffin Classics, 1911 * (http://www. sciencemuseum. org. uk/broughttolife/techniques/restcure. aspx) (definition of rest cure) ————————— Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€œ [ 1 ]. Gohlke, Madelon, Re-reading The Secret Garden, vol 41 no 8 [ 2 ].

Monday, July 29, 2019

Managing and Leading People Essay Example | Topics and Well Written Essays - 3000 words - 1

Managing and Leading People - Essay Example The findings from the primary study have been compared with the existing theories of human resource management. The study shows that Fiat follows effective HR strategies that should be emulated by every organization in the globalised world. Fiat, a renowned brand, is the largest automobile manufacturer in Italy and also holds considerable market share in the overseas market. Fiat is the abbreviation of ‘Fabrica Italiana Automobili Torino’. The firm manufactures cars that cater to almost all the segments of the market. The company was established in the early years of the industrial revolution, precisely in 1899. Its first production commenced in the year 1900, with employee strength of over one hundred fifty workers. The famous logo of the company was adopted in the year 1904. The logo gained gradual acceptance and is still recognised as a global brand. The company has grown by leaps and bounds and has a significant market share in the automobile segment (Fiat-a, 2010). In addition to cars, Fiat also manufactures tanks, railroad vehicles etc. In addition to Italy, the firm has its production units based in Brazil, Poland and Argentina. The company is also known for its innovations in the field of automobil es. An example in this regard is the â€Å"Centro Ricerche Fiat† (Fiat-b, 2010). This is a unit that has been developed by Fiat and is based in the Italian town of Orbassano. This division deals with research and development in the field of automobile engines and vehicle systems. Innovation is the buzzword in this unit. Some of its notable contributions in the field of research and development are â€Å"Legambiente 2000† (Common Rail Diesel engine Technology). The unit also received the Ferrari technology award for development of the hybrid methane engine. Some other notable achievements of this unit are the creation of multi jet engine and also the design of models like Idea, Punto, Panda and Stilo (Fiat-b,

Sunday, July 28, 2019

Practitioners' concerns for children's safety influence the Dissertation

Practitioners' concerns for children's safety influence the effectiveness of an outdoor learning environment in an early year - Dissertation Example In the intervention it was found that children actually preferred playing in the challenging environment due to varied reasons. Some find it interesting as they get their individual space, they feel more responsible and matured and above all there is no one to guide or control them. They all love the freedom which otherwise is difficult to attain. When children were asked 'Why you do like playing were no one sees you?' they replied due to: Secrecy Challenging and scary environment Risky Play It was also found that children are aware about the probable dangers they may encounter and are conscious enough to overcome them as well. When they were asked 'Do you sometimes jump off the swing?', children clearly replied they know that might get hurt and need to be careful because it is dangerous. Use of appliances like hammer etc it also perilous hence they must avoid it. Children take immense pleasure in performing risky tasks though they know that it might lead to injury like bumping into each other, playing fast slides, bikes, tools, swings etc. The deduction that can be made from the above interaction was that children must be allowed to perform activities which they desire but must be thoroughly guided and made known to all possible pros and cons of risky plays so that they are conscious while performing those tasks and activities (Sandseter, E. B, 2007). The essential elements needed are: Practitioner’s hold a different viewpoint regarding risk and outdoor plays. They believe that too much protection and fortification from risk actually deters development and growth in children. Out of the 31 respondents intervened, 61.3 % supported that it is essential for children to play outdoors. The findings clearly state that risk taking must be encouraged through outdoor activities as it would facilitate children in accessing difficulty levels in the later stages of their lives. They should be exposed to difficult situations so that they learn to deal with them. â⠂¬ËœOutdoor play ‘and ‘deep play’ activities help a child to develop personality traits, however risk must be initiated in controlled environment where level of risks are negotiated in regard to individual potential and capacity of a child (Wheway, R, date unknown). The benefits of outdoor play as per the practitioner’s are: Active explorers Increased concentration Physical Development Skill Development Good Health Fun and Frolic Getting accustomed to changing weather conditions Factors that can prevent children from outdoors Unfavorable Climatic Changes Health Concern Legal Requirements Safety Issues Accountability Television, computers, mobile phones etc Lack of Facilities Lack of Qualified Practitioner’s Practitioners encourage risk taking to an extent by which the environment helps a child in: A detailed observational technique was applied whereby both practitioners and children were observed. The research sternly supports children desire to invo lve in high risk activities in an outdoor environment. It was found that children thoroughly enjoyed climbing slides, balancing, bumping into each other, riding bikes etc but under proper supervision and guidance of practitioner’s. . Children actually enjoy and feel proud to discover their inner potential and abilities and learn while fun Chances were risks were high, were warned by practitioner’s and attempt to avoid them was also made. Risks events like

Saturday, July 27, 2019

Intercultural Communication Plan for a Multicultural Classroom Research Paper

Intercultural Communication Plan for a Multicultural Classroom - Research Paper Example These events continually push people to reflect on their cultures, as well as other people’s cultures. These events and issues regarding culture continually prompt questions on the preparedness of children to live harmoniously with people from different ethnic and cultural backgrounds. Such preparedness can only occur when education systems provide children with viable interconnection skills in the class environment. This issue is paramount for educators responsible for imparting on children the necessary skills and knowledge to allow children to live harmoniously with people from different cultural backgrounds (Gudykunst, 1991). This paper offers an intercultural communication plan for a multicultural classroom, discussing the importance of educators to create a multicultural class environment, which encompasses different ethnic groups. This will ensure the creation of a proper learning environment for all students regardless of their cultural backgrounds or resources at thei r disposal. Culture refers to the manifestations, such as language, arts, films and architecture of the intellectual attainment of humans, which is attained collectively. In my experience living within a multicultural community, I have learned that the facilitation of intercultural communication, as well as cross-cultural appreciation, is highly possible for students in a multicultural classroom. I have also learned that a single classroom can incorporate students from different cultures (De Melendez & Beck, 2010). This school district caters for the education needs of students from at least three cultural backgrounds. Schools within the school districts have innovative programs that center on the premise that multicultural education is only possible in the event of multicultural communication within the classroom. The creation of a multicultural education program in schools promotes an appreciation of the diverse demographical environment in which the student live. The population o f community I live in shows a massive ethnic, cultural and social diversity, which is an intensive mixture of different cultures that give all students the chance to gain knowledge about people from different regions globally, which are present in their classrooms. Essentially, the school offers a viable environment in which students have the chance to attain their full potential on an academic, social, as well as physical level. A school, which offers a welcoming environment, assists students and families to feel comfortable, as well as a valuable addition to the education community, particularly with regard to ELL families. Going into a friendly and immensely energetic environment shows students and their families that the school is an integral constituent of the community (Houk, 2005). This is particularly crucial for immigrant families since they feel welcome to the community. Notably, when schools take the initiative to get to know ELL families intimately, this helps to establi sh a valid relationship based on mutual appreciation and trust. This is always a fantastic way to let the school community and parents to celebrate the cultural diversity present within the school. This offers a suitable opportunity to have such families volunteer to share their skills, culture and hobbies with the community. Teachers in the

Friday, July 26, 2019

Hitler's Rise to Power Research Paper Example | Topics and Well Written Essays - 1250 words

Hitler's Rise to Power - Research Paper Example This loss of focus also made him lose the support of other students, who always elected him in leadership positions and to compensate this, he formed a tendency of creating friendship with younger pupils, whom he could command and influence (Kershaw 18). However, his time in school was limited as he managed to convince his mother at the age of fifteen to quit school instead of repeating, after which he moved to Vienna, at the age of 18, to pursue his career interest, which was in artistic work with the money he had received as his father’s pension, who had died in 1903 when Hitler was 13 years old (Hant 16). This ended up frustrating him as no institution was ready and willing to receive him owing to the fact that he had no academic certificates to prove that he had completed secondary education. Despite being an Austrian, Hitler disliked his country of birth to the extent of refusing to enroll into the military service, which was compulsory for every youth and according to re ports, it took the authorities close to 4 years to track him so he can fulfill his obligations but by then, his poor health could not meet the minimum standards required to join the military. During his early life, Hitler had shown a lot of admiration for Germany and indeed, he held his history teacher, who was a German, and the then German Chancellor Otto von Bismarck, with high regard and as some of his role models (Hant 20). The start of the First World War opened a new opportunity for Hitler to enter Germany, his country of choice, after he made a choice to join and fight for the German army instead of the Austro-Hungarian forces, which he despised. This also gave him the chance to prove his worthiness as a fearless fighter, especially in his position as a dispatch-runner, which was one of the most dangerous positions as it involved acquiring and delivering messages from the command center to the forces on the frontline and which earned him the Iron cross rewards in 1924 and 191 8 (Kershaw 45). According to reports, it is during this time of the war that Hitler began his hatred towards the Jews and Marxists, whom he always described as cowards and a liability to German’s quest for victory. However, in 1918 just before Germany conceded defeat, Hitler suffered injuries in a mustard gas attack orchestrated by the British forces after which he was hospitalized in a German military hospital. With the war gone, Hitler suffered from severe cases of depression whereby it is reported that he spent most of his time crying, mostly because he could not accept the fact that Germany had lost the war. In addition, he had no academic papers to help him acquire formal employment and this meant that his future in Germany hanged in the balance and this was definitely more than he could bear (Kershaw 56). As stated earlier, Hitler was an outspoken person and he always made it clear that he was a strong proponent of anti-Semitism, anticommunism and Pan-Germanism (Toland 37). In addition to this, he never believed or subscribed to the school of thought that everyone was equal and as such, he was against any group or organization, which was trying to promote socialism. These qualities attracted the attention of German leaders, who shared the same opinions and they gave

Thursday, July 25, 2019

Analytical response to a poem Essay Example | Topics and Well Written Essays - 1000 words

Analytical response to a poem - Essay Example The poet is successful in creating the nightmarish situation before the readers through the careful selection of images, symbols, allegories, diction, etc. and thereupon to indicate the situation of the world he lives in. "Things fall apart; the centre cannot hold; / Mere anarchy is loosed upon the world, / The blood-dimmed tide is loosed, and everywhere / The ceremony of innocence is drowned" (Yeats, lines 3-6) According to the speaker of the poem, the best people in the world lack all conviction, whereas the worst "are full of passionate intensity." Therefore, a reflective analysis of the poem "The Second Coming" by William Butler Yeats, it becomes lucid that the poet employs harsh imagery, powerful language, and strong symbolism in order to warn readers of a world in a chaotic downfall and the approach of the birth of an antichrist in a new two thousand year cycle. This paper undertakes a profound investigation of the use of imagery, symbolism, and poetic language in the poem "The Second Coming" in order to determine the main themes as well as aesthetic characteristics of the poem. The poem "The Second Coming" by WB Yeats belongs to the Modernist poetry and the poet has been effective in incorporating the various poetic techniques of the Modernist poetry. ... "Turning / and turn / ing in / the widen / ing gyre // The fal / con can / not hear / the fal / coner" (Yeats, lines 1-2) Significantly, the rhymes of the poem are haphazard too and there are only coincidental rhymes in the poem, such as "man" and "sun", apart from the two opening couplets of the poem. Thus, the major rhymes of the poem include "gyre" and "falconer", "hold" and "world", and "man" and "sun". The poem is written in two stanzas - the first one with eight lines and the second one with sixteen lines. In a reflective analysis of the imagery used by the poet in "The Second Coming", one recognizes that Yeats begins his prophetic poem with harsh and dark imagery which effectively conveys the message of the poet. The opening image of 'the widening gyre' which suggests the historical movement or trend started at the birth of Jesus Christ is figured as a falcon's towering and the images such as 'falcon', 'falconer', 'Mere anarchyloosed upon the world' etc indicates the kind of world that the poet lives in. Similarly, other images like 'blood-dimmed tide', 'ceremony of innocence', 'passionate intensity', 'the Second Coming', 'vast image out of Spiritus Mundi, 'shape with lion body and the head of a man', 'indignant desert birds', 'stony sleep', 'rocking cradle', etc help the author in effectively conveying his points. Therefore, the stunning, violent, harsh and dark imagery used in the poem makes it greatly appealing to the readers and the author efficiently communicates to the readers t hrough these images. The use of strong and convincing symbolism has made significant contribution to the success of "The Second Coming" which is Yeats' most

Wednesday, July 24, 2019

The History of Nursing and the Educational Preparation of Nurses Research Paper - 1

The History of Nursing and the Educational Preparation of Nurses - Research Paper Example This statement prompted General George Washington to request from the Continental Congress for the supply of a matron to supervise the bedding and â€Å"the supply of one nurse for every ten patients. General Washington also requested that a matron is allotted to every hundred sick or wounded (Army, 2011). Many women volunteered to serve as nurses during the Civil War. Women served as nurses in both the Union and Confederate Armies. During the Civil war, Dorothea Lynde Dix was named Superintendent of Nurses for the Union forces. In the outbreak of the Spanish American War, Dr. Anita Newcombe McGee was named Supervisor in Charge of selecting the new female graduates to serve in the Armed Forces. These nurses were known as contract nurses. The Army Nurse Corps was formed on February 2, 1901, as a permanent unit in the US Army Medical Department. These nursing opportunities called for a high level of health care competency. In WWI, Bessie Smith was appointed to General John J. Pershing to oversee the nursing activities in the Army Medical Department. Bessie S. Smith formed the Army School of Nursing, which became an important relief resource during the Influenza pandemic of 1918 (Army, 2011). In 1916, a standard uniform was recommended for American nurses. This recommendation came from the American Nursing Association. These nursing uniforms became symbolic of American nurses. As the twentieth century continued, many nurses came to be identified by the blue uniform. Many American women were only able to find gainful employment as nurses in the beginning of the twentieth century (DeChesnay & Anderson, 2007). Many nurses were trained in university settings.  

Strategic Management and Strategic Competitiveness in Procter & Gamble Essay - 6

Strategic Management and Strategic Competitiveness in Procter & Gamble - Essay Example The researcher states that employee base for the Procter & Gamble Company is over 127,000. The Cincinnati based consumer goods company markets of more than two hundred and sixty brands across the world. The company enjoys leadership in almost twenty-four brands in its category and is able to fetch a billion of dollars annually from each of the brands. The consumer goods organization has established twenty-eight technical centers across the world. The company has understood the importance of globalization in business and adapted itself in accordance with the requirement of situation. The company has shifted focus from serving American people to establishing the maximum number of strategic business units across the globe. They have increased plant capacity level in order to achieve economies of scale and offer product mix in a cost-effective manner. Globalization strategy has helped the company to achieve the higher return on investment and maximize annual revenue. Lafley (CEO of the c ompany) has changed standardized global product structure of the company into hybrid product system. Hybrid product structure puts an emphasis on design product category in accordance with a demand of the particular market and changing value chain in a product-specific manner. This model is often termed as Front Back Hybrid Matrix by research scholars. The company not only changed product system in accordance with local demand but changed customer relation management also. Strategic business units work under the supervision of GBU or Global Business Units of the company. Although research and development functions remained centralized, sales operation in an individual local market is classified as decentralized function. During 1999 the company has adopted the change in the fields of managing and reporting in order to achieve business excellence. The company took six years to implement global restructuring model while they have invested $2 billion during the time frame.